Group 3
Proposal, objection & handover role-play
Record a 4 to 5 minute role-play that (1) delivers the opening of a proposal against the SP7 skeleton, (2) handles one realistic objection using the six-step model from SP8, and (3) closes with a handover moment that includes a Hino-Connect onboarding commitment.
What to include in your video
- Opens the proposal by restating the customer's needs before recommending
- Uses Listen → Clarify → Confirm → Respond → Check → Agree on the objection, in order
- References approved evidence, not opinion, in the response
- Ends the handover with a specific Hino-Connect onboarding commitment and a follow-up date
Add your practice video
Record yourself now, or upload a video you already made.