Group 4
30-day retention call plan
Write a 30-day retention call plan for one recently delivered customer, including the opening line, the two Hino-Connect signals you'll ask about, and the specific replacement-cycle or referral conversation you'll open.
What to include in your video
- Names the customer and delivery date
- Uses a signal from Hino-Connect as the reason to call
- Includes one replacement, expansion or referral question
- Ends with a scheduled next touchpoint
Add your practice video
Record yourself now, or upload a video you already made.